Returns

Our return policy lasts 14 days. After a period of 14 days starting at your order date, we cannot accept returns or exchanges.

 

Shipping back to our workshop is covered by the buyer.

Using a tracked delivery or purchase insurance is highly recommended.

 

Returns can only be accepted if your item is in the same condition as you received it and in its original packaging.

 

Please email us at contact@tcateliers.com for return inquiries and instructions.